Welcome to Socratic Mind! At Socratic Mind, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and secure your data, when you:

• Visit our website at https://www.socraticmind.com/ or any website of ours linked to this privacy notice.
• Engage with us through various channels, including sales, marketing, or events.

For any questions or concerns, reading this privacy notice will provide insights into your privacy rights and choices. If you do not agree with our policies and practices, we recommend refraining from using our product. Should you have further inquiries or concerns, feel free to reach out to us at contact@socraticmind.com.

Data Collection and Use:

• Account and Profile Information:

  Details required for creating your account, including but not limited to first and last name, preferred name, email address, and school name.

• Content and Activity:

  Information related to your interactions, such as conversations with the AI models, audio, and other submissions through the platform associated with your engagement with Socratic Mind.

• Feedback or Correspondence:

  Information you provide when reaching out to us with questions, feedback, or other online correspondence, including interactions with our service providers.

• Testimonials:

  Collection of specific information (such as your name, photo, and/or audio) if you decide to provide a testimonial about your experience with Socratic Mind. Subject to your approval, we may publicly post your testimonial and related details on the platform. To request testimonial removal, contact us at contact@socraticmind.com.

• Marketing Information:

  Your communication preferences regarding Socratic Mind and insights into how you engage with our communications.

• Other Information:

  Additional data not explicitly mentioned here, but handled in line with this Privacy Policy or as disclosed during collection.

Furthermore, we uphold transparent data practices, including clear information on data retention periods, opt-out options, and details regarding any permissible data sharing with third parties, all in alignment with FERPA regulations. Should you have any questions or concerns about FERPA compliance or data privacy, please don't hesitate to contact us at contact@socraticmind.com.

Purpose of Data Collection:

We may utilize your personal information for research and development endeavors, specifically to analyze and enhance the operations of Socratic Mind. As part of these initiatives, we may generate aggregated, de-identified, or other anonymous data from the personal information we gather. The transformation of personal information into anonymous data involves the removal of details that could personally identify you. Subsequently, we may leverage this anonymized data and collaborate with third parties for legitimate purposes. This includes the analysis and improvement of Socratic Mind's services and the promotion of our platform.

Personal Information Sharing:

Your personal information may be shared with various entities, including:

• Other Authorized Users of the Socratic Mind Platform:

  We may share specific personal information with other users of the Socratic Mind platform, particularly those affiliated with the same educational institution as you. For instance, teachers may access completed assignments and conversations histories of their own students.

• Service Providers:

  Third-party companies and individuals providing services on our behalf, such as lawyers, bankers, auditors, insurers, customer support, hosting, analytics, email delivery, marketing, cloud services, and database management, may have access to your personal information to assist in operating the Socratic Mind platform.

• Authorities and Others:

  In certain situations, we may disclose your personal information to law enforcement, government authorities, and private parties, if we believe it is necessary for compliance and protection purposes outlined in this policy.

• Transfers:

  In the context of our research activities, such as collaborations, partnerships, reorganization, or during instances of structural changes within our project, we may share or transfer some or all of our research data, which may include personal information you have provided. Such transfers would occur in the event of significant project developments, including but not limited to, changes in project leadership, collaboration with other research entities, or in the unlikely event of project discontinuation. In these instances, we commit to making diligent efforts to ensure the recipient of any data adheres to the principles outlined in this Privacy Policy, with a steadfast commitment to protecting your privacy and maintaining the integrity of the research.

Disclosures of Educational Records:

At Socratic Mind, we are committed to protecting the privacy of our students' educational records in compliance with the Family Educational Rights and Privacy Act (FERPA). As part of our commitment:

• Consent Requirement:

  We will not disclose any personally identifiable information from a student's education records without the written consent of the student or the student's parent/legal guardian if the student is under 18, except as allowed by FERPA.

• Exceptions to Consent Requirement:

  In accordance with FERPA, there are certain circumstances under which we may disclose information without written consent. These include, but are not limited to:

  • Disclosure to school officials with legitimate educational interests.

  • Disclosure to another institution where the student seeks or intends to enroll.

  • Disclosure in connection with financial aid for which the student has applied or received.

  • Disclosure to comply with a judicial order or lawfully issued subpoena.

  • Disclosure in cases of health and safety emergencies.

  • Disclosing information to law enforcement or government authorities, including but not limited to, to assist in combating cybercrime or to investigate suspicious activities.

• Legitimate Educational Interests:

  We define school officials with legitimate educational interests as teachers, administrators, staff, or other Socratic Mind employees who require this information to perform their assigned duties.

Obtaining Consent:

• Written Consent Procedures:

  To disclose any information from a student's education records under circumstances that require written consent, we will:

  • Notify the student or the parent/legal guardian about the specific information to be disclosed, the purpose of the disclosure, and to whom it will be disclosed.

  • Require that the consent is provided in writing, signed, and dated by the student or parent/legal guardian.

• Revoking Consent:

  The student or parent/legal guardian may revoke their consent at any time, except to the extent that action has already been taken based on the consent. To revoke consent, please contact us at contact@socraticmind.com.

Rights to Review and Control Educational Records:

We recognize the rights of students and their parents/legal guardians to review their educational records and control their disclosure. This includes the right to:

• Request amendments to the records they believe are inaccurate or misleading.

• Request a formal hearing if the request for amendments is denied.

• File a complaint with the U.S. Department of Education concerning alleged failures by Socratic Mind to comply with FERPA requirements.

Your Rights:

At Socratic Mind, we respect your privacy and offer you the right to manage your data preferences. You have the liberty to revoke your consent at any time; however, it's important to note that this action may impact your ability to access certain features of our service. Additionally, we value transparency and empower you with the right to request access to the data we have collected about you. Should you wish to have your data removed from our records, you can easily submit a deletion request. We are committed to ensuring a seamless and secure experience while prioritizing your control over your personal information.

Data Safety:

For Socratic Mind, we've implemented reasonable and appropriate technical and organizational security measures to safeguard the processing of any personal information. Despite our diligent efforts to secure your information, it's important to acknowledge that no electronic transmission over the Internet or storage technology can be guaranteed to be entirely secure. Therefore, we cannot assure or guarantee that unauthorized third parties, such as hackers or cybercriminals, will be unable to bypass our security measures and improperly gather, access, steal, or modify your information.

Privacy Policy Changes:

We reserve the right to update this Privacy Policy periodically, with any modifications reflected in the revised effective date at the top of the policy. In the event of substantial changes to how we utilize the information we collect, we will make reasonable efforts to inform you. This may include sending an email to the last provided email address, posting notices of changes on our website, or employing other methods in accordance with applicable law. Additional steps will be taken as required by applicable law to ensure transparency and compliance.